vị trí ngay trung tâm, sạch sẽ, chu đáo, thân thiện

Ngoc Việt Nam

Vị trí đẹp, trung tâm. Nhân viên phục vụ vui vẻ, nhiệt tình, hiếu khách. Sẽ quay lại đây nếu có dịp trở lại Hà Nội.

Quan Việt Nam

Bữa ăn sáng phong phú, ngon, sạch sẽ. Tôi rất thích

Dung Việt Nam

thân thiện, sạch sẽ, đồ ăn sáng ngon, view đẹp gần hồ

Nghiem Việt Nam

Bữa sáng rất ngon, nhà bếp thay đổi món ăn liên tục. Phục vụ rất tận tình. Chỗ ăn sáng nhìn ra hồ, ít khách sạn nào có được điều kiện mở đầu mỗi ngày tuyệt như vậy.

Binh Cộng hoà Séc

Khách sạn cực gần Hồ Hoàn Kiếm, sạch đẹp, rất ưng 😍

Yến Việt Nam

- nhân viên thân thiện ,nhiệt tình - có hỗ trợ checkin sớm 👍

Vương Việt Nam

Even before arriving at the hotel, we had WhatsApp conversations with Lily about organizational matters. She was quickly available and took care of everything for us! Our flight was changed and she wasted no time in arranging our cab. Once we arrived at the hotel, which is really well located, we were greeted by a friendly team! We arrived early, our room wasn't ready, but the staff let us put our things down, use the toilet and freshen up. We went for a walk and when we came back, well before time, our room was ready! And what a marvel when we opened the door: a small room all decorated with rose petals and swans with linen (we had explained that we were there for a honeymoon). The staff took great care of us, telephoning the various service providers on our behalf and preparing our travel suite. We really recommend this hotel, both for the location and the incredible staff! If we ever come back to Vietnam, we'll come back to this hotel! Thanks to all them

Mary Thụy Sỹ

Staff were so lovely and friendly. Everything was really clean and location could not be better. So close to the lake and everything in the old quarter but was quiet at night.

Marieke New Zealand

Breakfast was quite satisfactory and kitchen staffs were very much warm and cooperative

Tilottama Ấn Độ